Unified Communications

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Unified Communications (UCaaS)

Calls, video, and messaging, brought together in one place, on any device. Cratsol helps you choose the right unified communications approach and supplies the phones and hardware to go with it.

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All your communication, in one place

Unified Communications brings your calls, video meetings, and messaging together into a single system, reached from a desk phone, a laptop, or a mobile. Instead of a separate phone system, a separate video tool, and a separate chat app, your team works from one connected platform, wherever they are.

Delivered from the cloud, it removes the old on-site phone system and the cost of maintaining it. Your team gets one consistent way to communicate, in the office, at home, or on the move, and adding or removing users is simple as the business changes.

What unified communications gives you

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One system instead of several separate tools

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The same experience in the office or working remotely

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No ageing on-site phone system to maintain

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Easy to add or remove users as you grow

One system for the way your team communicates

Business Calling

A full phone system delivered over the internet, with the call features a business needs.

Video Meetings

Video and screen sharing built in, so meetings work the same wherever people are.

Messaging and Chat

Team chat and direct messages, keeping quick conversations out of email.

One App, Any Device

The same experience on a desk phone, laptop, or mobile, so people can work from anywhere.

Advice on the system, and the hardware to run it

We supply the hardware

Phones, headsets, and conference devices from leading manufacturers, at competitive pricing.

Advice with no agenda

We recommend the approach and equipment that fit your team and budget, not the most expensive option.

Part of the bigger picture

Communications run on your network, and we can help with the connectivity and hardware around them.

The right approach, and the hardware to match

01 Understand

We look at how your team communicates today, and what a unified system needs to do for you.

02 Advise

We help you choose the right unified communications approach and platform for your business and budget.

03 Supply

We supply the phones, headsets, and conference hardware to go with it, and help get the devices set up.

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trusted since

Healthcare

Education

Finance & Legal

Public Sector

Retail

Hospitality

Manufacturing

Trusted across the sectors that depend on technology

We support organisations with demanding, sector-specific requirements — understanding the compliance, continuity, and performance needs particular to each.

Frequently Asked Questions

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What is the difference between VoIP and UCaaS?

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VoIP is about making calls over the internet. UCaaS builds on that to bring calls, video, and messaging into one platform. For most businesses looking at a new phone system, UCaaS is the fuller picture.

Do I still need desk phones?

Not always. UCaaS works from an app on a laptop or mobile, but many businesses still want desk phones and conference devices, which we supply.

Can you help us choose a platform?

Yes. We help you weigh up the right unified communications approach for how your team works, and supply the hardware to go with it.

Do you supply the phones and headsets?

Yes. We supply IP phones, headsets, and conference devices from leading manufacturers, matched to your setup.

Bring your communication together

Whether you are replacing an ageing phone system or setting one up for a new team, Cratsol will help you choose the right unified communications approach, and supply the phones and hardware to go with it.

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