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Microsoft 365 Backup

Think your Microsoft 365 data is backed up? It probably isn’t. Cratsol sets up independent, automatic backup for your email, files, and Teams, so a deleted file, a ransomware hit, or a leaver can’t take your data with them.

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Microsoft keeps the service running. Your data is on you.

It’s the most common assumption in business IT: “We use Microsoft 365, so our data is backed up.” It isn’t, not in the way you’d expect. Under Microsoft’s shared responsibility model, Microsoft keeps the platform online, but protecting your actual data is down to you. The recycle bin and version history aren’t backup: they have short retention windows, and once they’re gone, they’re gone.

The shared responsibility gap

That gap, your data, is exactly what a proper backup covers.

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Microsoft looks after:

the platform, the infrastructure, and uptime, keeping Microsoft 365 running and available.

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You're responsible for:

your data, protecting it against accidental deletion, ransomware, malicious insiders, and account mistakes.

Every part of Microsoft 365, covered

Exchange Email

Mailboxes, calendars, and contacts, recoverable to any point in time.

OneDrive & SharePoint

Files and document libraries, with permissions, protected against deletion and ransomware.

Microsoft Teams

Channels, chats, and shared files, backed up across the services Teams relies on.

Point-in-Time Restore

Roll back to exactly how things were, a single email or an entire mailbox.

The data you can't afford to lose

Accidents happen

A deleted mailbox, an overwritten file, a departed employee, all recoverable with real backup.

Ransomware doesn't ask

Independent backup means encrypted files aren’t the end of the story.

Compliance and peace of mind

Proper retention and recovery for audits, insurers, and your own reassurance.

Set up once, protected always

01

Assess

We check what your current setup actually protects, and where the gaps are.

02

Set up

We put independent, automatic backup in place across your Microsoft 365 data.

03

Protect

Backups run on their own, separate from Microsoft, so a compromised account can’t touch them.

04

Restore

If the worst happens, we help you get your data back, fast.

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Healthcare

Education

Finance & Legal

Public Sector

Retail

Hospitality

Manufacturing

Trusted across the sectors that depend on technology

We support organisations with demanding, sector-specific requirements — understanding the compliance, continuity, and performance needs particular to each.

Frequently Asked Questions

Find answers organized by topic

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Will moving to the cloud disrupt our business?
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It should not. We plan every migration carefully and carry it out in stages, so your systems keep running and your team experiences as little disruption as possible.
How do we stop cloud costs getting out of control?
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Ongoing management is the answer. Cloud bills rise when no one is watching them, so we monitor your usage, remove waste, and right-size your resources, so you pay only for what you actually need.
Is our data safe in the cloud?
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Yes. We apply security at every layer and build in backup and recovery, so your data stays protected and recoverable.
Can you manage both cloud and on-site systems?
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Yes. We manage hybrid and multi-cloud environments, bringing your cloud and on-site systems together under one partner.